Office Technology, 2014
It's been a while since typewriters have been standard office equipment. They were made obsolete by word processing programs on PCs and documents printed on printers. Multiple copies required carbon paper and mistakes were time consuming and hard to fix. One could argue that they still work, but are they efficient and is there a better, less-costly way? ..........Your fax machine is next....there is just about no good reason not to switch to e-faxing. E-faxes are paperless, electronic documents in .pdf format. What not to like - you can save, delete, or put them in a folder, email them, copy or store them digitally for future reference, and it's all on your desktop, not around the corner and down the hall.
Most telcos and lots of third party vendors offer e-faxing and price it depending on the number of received pages in a month. Your server is next.................
The Cloud Comes of Age, 2012
Cloud-based applications are the norm now. More and more businesses are running applications 'in the cloud' or on a server elsewhere, but when it comes to cloud-basing a server, business owners are not yet sold on the concept. But they should be. It's a security blanket thing. Cloud-based servers are cheaper, far more secure, and availability is 99%+ and actually closer to 100%. Servers are expensive to buy, need regular upgrading and maintenance just to work, and if you are off site, you'll need special arrangements for remote access.
Google has a nifty package that includes all the usual Google products; mail, spreadsheet and word-type documents, chat, as well as offering a cloud-based networking service. Documents can be 'shared' with others, allowing them view-only or editing privileges. Users are not limited to one-at-a-time access to documents, all changes are automatically saved,and earlier revisions are saved automatically. Our Google Apps Partner, NeoNova can provide a Google Apps solution, including cloud server storage and the latest in Google's business applications. NeoNova does the transition from your server to the cloud servers for you, and they do it very smoothly.
Cameras, cameras - everywhere! - 2010
How can one employee monitor both ends of a 90 foot long machine? How can you know when a delivery truck just pulled up to your freight dock if no one is in Shipping? How can you know what really happens at your business when you are away, or at night?
With a camera system. You may be surprised how many private sector cameras are on-line. It was private-network cameras that helped catch both the Oklahoma City bomber and the Boston Marathon bombers and a zillion shoplifters too.
There are several types: network cameras record to a network server, a NVR (network video recorder) or not at all and only show real-time images. There are indoor, outdoor, bullet-style, dome style, pan/tilt/zoom, and even some covert cameras. Digital video recorders (DVRs) can be connected to a static IP address for remote access and viewing from off-site and have USB ports for extracting images. Most can record for a month or longer, and can be set to record motion-only and email images if desired. Users can access archived video. Like television, cameras are transitioning from analog to high-definition, and the images are much better. If your camera system is more than five years old, the cameras could probably use an upgrade to hi-def.
Nortel Goes Bankrupt ....2009
Nortel Networks, Canadian maker of telephone central office switching equipment and telephone systems filed on January 14, 2009, and plans to restructure. They have lost $7 billion over the last three years and the company has shrunk dramatically, and is expected to be sold off pieces of the business. Immediate impact on Nortel phone system customers is unclear, but look for support and dealers to fade away over time. The secondary market may be a primary supply source from here on out. Five years later the bankruptcy is still dragging out, and the division of the proceeds is all that's left.
DTEL Techs...gettin' it done under pressure....2008
We responded to several of our customers on May 9th, 2008 as the result of the pre-dawn tornado that touched down in Gastonia that morning. On that day we restored service to approximately (8) of our customers, including rigging temporary emergency telephone and data drops for approximately (30)employees of Partners (Pathways), after their building sustained major structural damage to the south wing, and doing the same for Industrial Distribution Group in Belmont after they lost the roof of their warehouse. DTEL techs rigged data and telephone service at a temporary location for IDG and completed the job in (2) business days. Our techs worked overtime in difficult circumstances to restore service and were on the scene working within one hour of receiving the service call at both locations…..now that’s real customer service – and we’re gonna toot our horn about it a little bit!