DTEL’s Tech… gettin’ it done under pressure. May 30 2008

We responded to several of our customers on May 9th, 2008 as the result of the pre-dawn tornado that touched down in Gastonia that morning. On that day we restored service to approximately (8) of our customers, including rigging temporary emergency telephone and data drops for approximately (30)employees of Pathways, after their building sustained major structural damage to the south wing, and doing the same for Industrial Distribution Group in Belmont after they lost the roof of their warehouse. DTEL techs rigged data and telephone service at a temporary location for IDG and completed the job in (2) business days. Our techs worked overtime in difficult circumstances to restore service and were on the scene working within one hour of receiving the service call at both locations…..now that’s real customer service – and we’re gonna toot our horn about it a little bit!