335 E. Second Ave
Gastonia, NC 28054

O: 704-867-4507 F: 704-867-1878

Products and Services

Troubleshooting & Repair on most types of telecom equipment, including telephone systems, voice mail systems, overhead paging, analog and IP camera systems, cabling of all kinds – telephone, network, coax and fiber optic. Factory repair and refurbishing is available on most products.

Moves, Adds, and Changes on existing systems. Whether moving a phone or fax across the room, or moving the entire system across town, DTEL can do it with a minimum of interruption to your business. We will gladly coordinate with your telephone company for you too.

Prewiring and Cabling for new construction for voice and network, including Catagory 6 ethernet cabling, as well as single and multi-mode fiber optic cable and coaxial cable for TV’s and analog cameras. All our cable is warranted and tested to industry specifications. Cat 6 cabling is tested to the proper specs with a scanner, and all new cabling is warranted for five years. Test results are available to the customer for a permanent digital record.

Maintenance Agreements – A tailored maintenance plan for your system helps you budget and not incur unexpected repair expenses, while being sure your system is in good working order and is serviced and upgraded regularly, and performs properly.

Consultation and Evaluation services – DTEL can evaluate your current local, long distance, and internet service and insure that you are getting the most bang for your monthly telecom spend. DTEL offers our own SIP service, as well as hosted offerings, and we can shop your account among several providers and can recommend the provider that offers the most competitive package for your business. The market for service is very competitive, and good deals from reputable companies are available. Older deals that have not been evaluated in a while tend to be more expensive and limited in offerings. DTEL will do the legwork and eliminate the sales calls and get you an apples-to-apples comparison. Let us show you what’s out there and qualify potential vendors for you.

Financing and Leasing Programs DTEL can provide leasing terms through one of several financing companies allowing you to spread out the cost of new equipment without a large cash outlay up front. Leasing can be set up for dollar buyout or fair market value. Applications are usually approved the same day or next day.

Night and Weekend Emergency Coverage Our technicians cover weekends and nights for service outages. Call our office anytime for emergency service, and follow the prompts if after hours.

For Consultations and Service Calls
Please call 704.867.4507